Our e-shop will be online soon.
The AVALON e-commerce
We have decided to create this new sharing space to meet the recent need to streamline and make our sales approach smarter. In additino to consulting our entire product catalog that you can download, there will soon be an e-commerce dedicated to AVALON products.
Come back soon to discover all the offers, promotions and opportunities available!
Certificate of authenticity
The certificate of authenticity guarantees both the Italian origin and the originality of the product of AVALON.
Thanks to a QR CODE applied under the base of the coffee table it is possible to verify and download its certificate of authenticity in digital version.
The original brand mark is engraved on the wooden structure using laser screening. Its position is under the support surfaces and inside the supporting leg.
The instruction manual is provided with the product and is marked with a wax seal that distinguishes its originality.
There is no indication for the possibility of product customization.
OUR PASSION FOR A SERVICE
AVALON supports the customer in a partnership relationship and continuous existence. promptly providing solutions and related product presentations.
After-sales assistance is one of the most appreciated services: knowing that the relationship with the supplier does not end once a good has been purchased and installed is synonymous with safety.
After-sales assistance and technical assistance in general are among the most important activities of the company.
Our customers have at their disposal the following after-sales services:
- Technical assistance by telephone or e-mail;
- Immediate availability of our staff for on-site inspections;
- Readiness in the supply of spare parts. components, etc.
All the products offered are covered by a guarantee for a period of 5 years (*) from the delivery of the goods with possible replacement of the same. from any manufacturing defect. The guarantee (* consists in the repair or replacement of the piece or components for ascertained manufacturing defect or damage caused by transport.
The service is complete and free of charge through our Sales & Services office at the following addresses:
The warrantv does not in anv case cover damage caused by the buyer resulting from incorrect use, tampering or product corruption.
The production and assemblv of the products offered by AVALON are only of Italian nature (Made in Italy).
In order to guarantee the highest quality in both the solutions and the services provided, AVALON has equipped itself with the best technology on the market today in terms of management software svstems.
This allows AVALON to manage the entire value chain: from graphic proposals to all useful information related to each individual Customer / Supplier.
AVALON uses reliable national transporters covered by insurance in order to take advantage of services that guarantee the product integrity and safe deliveries.
Our customers are promptly informed on shipment and arrival of goods, as to facilitate our customers for all the unloading operations and the premises preparation. The shipment notice specifies all the references of the order in progress, the transporter with whom the goods travel and the shipment number, the packages delivered with relative weights and volumes. Furthermore, our sales offices are always available for further information in real time.
Certifications and sustainability
AVALON uses a chain of certified suppliers for. quality, design, coordination and control of production, assembly-packaging processes and attention to the environment.
The constant attention by AVALON to the quality, functionality and usefulness of all its proposals is also evidenced by a completion towards production chains that always put people and the environment in which they operate in the foreground.
…AND THE JOURNEY WITH AVALON GOES ON…
Avalon is a brand of Tempus Fugit