AVALON supports the customer in a partnership relationship and continuous existence. promptly providing solutions and related product presentations.

After-sales assistance is one of the most appreciated services: knowing that the relationship with the supplier does not end once a good has been purchased and installed is synonymous with safety.
After-sales assistance and technical assistance in general are among the most important activities of the company.
Our customers have at their disposal the following after-sales services:

• Technical assistance by telephone or e-mail​;
• Immediate availability of our staff for on-site inspections;
• Readiness in the supply of spare parts. components, etc.

In order to guarantee the highest quality in both the solutions and the services provided, AVALON has equipped itself with the best technology on the market today in terms of management software svstems.
This allows AVALON to manage the entire value chain: from graphic proposals to all useful information related to each individual Customer / Supplier.

AVALON uses reliable national transporters covered by insurance in order to take advantage of services that guarantee the product integrity and safe deliveries.
Our customers are promptly informed on shipment and arrival of goods, as to facilitate our customers for all the unloading operations and the premises preparation. The shipment notice specifies all the references of the order in progress, the transporter with whom the goods travel and the shipment number, the packages delivered with relative weights and volumes. Furthermore, our sales offices are always available for further information in real time.